The Power of an Apology

Month: May 2022

The Importance of Pre-mediation Preparations

The Importance of Pre-mediation Preparations

Some mediations are straightforward and proceed without a hitch, but others are so complicated that you wonder why you ever thought it was a good idea in the first place.  Regardless of the complexity of a mediation, pre-mediation preparation is key to ensure that you are always representing your client well. If you don’t prepare […]

The Three Stages of a Successful Negotiation 

The Three Stages of a Successful Negotiation 

Negotiating the resolution of a matter at mediation isn’t always easy.  There is so much at play – different views of the facts; conflict between the parties; resentment; anger; hurt and often the feeling that nobody is really going to “win”.  There is no magic answer to what makes a successful negotiation, but there are […]