Vicarious Trauma + Trauma-Informed Practice
Look after the claimant. Look after yourself.
Trauma shapes how a claimant takes part in a claim and what years of reading their accounts does to you. These two courses cover both sides, from someone who sees them play out every week.
Unlimited access to both. A certificate for each course.
Save $29 on buying separately
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What’s in the bundle
| Course | Trauma-Informed Practice in Civil Claims | Vicarious Trauma and Compassion Fatigue |
|---|---|---|
| Focus | The claimant and the process | You and your team |
| You’ll learn to | Read trauma responses, pace a negotiation, conduct and manage claims in a way that minimises retraumatisation | Spot early signs, stay in your optimal zone, build a plan you can keep |
| Length | 1 hour | 2 hours |
| On its own | $99 + GST | $129 + GST |
Start with either. Both use the “window of tolerance”, so each course makes the other easier to apply. You get two personal plans, two certificates and unlimited access to both.
How it works
- Pay online, takes a minute
- We email one access link for both courses
- Work through each at your own pace and download your certificates
About Julie
Written by a lawyer who sees this every week
Julie Somerville is the Principal Mediator at R3 Resolutions. After 25 years as a civil litigator, she has mediated over 1,200 sensitive claims, and now mediates approximately 200 a year, including institutional child abuse, medical negligence and serious injury claims. From the neutral seat she sees how cumulative exposure shows up in lawyers, insurers and claims officers on both sides.
- Australian Dispute Centre’s 2022 Mediator of the Year
- Doyle’s Guide Leading Mediator NSW, 2020 to 2026
- AMDRAS and Law Society of NSW accredited mediator
- Law Society of Scotland Certification in Trauma-Informed Law
What people say
Julie is very insightful on the topic of vicarious trauma. She provided information on identifying the root cause of vicarious trauma and a range of (practical) ways that this can be addressed.
I often find myself doing things I think I don’t have time for (like going out for a quick walk) because of this session, and feeling better afterwards… I feel like I would not have put myself first like this if I hadn’t attended your session.
Enrol
Both courses
$199 + GST $228 + GST bought separately
Three hours of self-paced learning, two personal plans, two certificates of completion, unlimited access to both.
Get both coursesLook after the claimant. Look after yourself.
Two courses, two plans you can keep, and a shared language for the hardest files.
Get both courses for $199 + GST