I acted for the plaintiff in an extremely complex matter with 3 defendants. The matter had been progressing for 5 years, and a previous mediation had been cancelled. When this cancellation occurred, Julie spoke with me and kindly agreed to placehold another date in the future, so by the time everything was ready to proceed our client did not have to wait any longer. Due to the complexities the matter was unable to be settled, and Julie arranged to resume the mediation the following week and then proceeded with the legal representatives during that time to ensure that the matter could be resolved. It did resolve, and I strongly believe that had another mediator been present, the result may not have occured. Myself and my client are thus indebted to Julie’s professionalism and skills